Welcome to Platinum!
Welcome back to Railbird! We're so excited to open the gates of Red Mile Gaming and Racing for an amazing weekend of live music in the middle of the track! Your Platinum perks will help you make the most of your weekend with up-close viewing, a private lounge and more!
We’ve compiled this guide to help you take full advantage of everything Platinum has to offer. We’ve also included essential info on our general festival details. Be sure to share this with everyone in your group so all are in-the-know. And if there is anything we left off, email firstname.lastname@example.org with questions. We can’t wait to see you!
BEFORE THE FESTIVAL
If your wristbands were not mailed to you and are at Will Call, you can pick them up at the Festival Box Office. A government-issued ID is required to verify your order and pick up tickets.
Box Office Location and Hours
Wristband activation ensures a smooth process when entering the festival each day and allows you to add emergency contact information to your wristband. All you need to do is enter your wristband ID number (located on the inside of your wristband) and contact info to activate.
GETTING IN THE FESTIVAL
• Saturday, June 1st: hours coming soon!
• Sunday, June 2nd: hours coming soon!
Location & Entry Gate
Railbird Festival 2023, will take place at Red Mile Gaming & Racing, located in the heart of downtown Lexington, KY at 1200 Red Mile Road. There is only one entrance. Look for the VIP/Platinum Entry lane for expedited entry.
AT THE FESTIVAL
The Platinum Lounge is your secluded oasis to relax, enjoy all-day dining and complimentary cocktails, and to receive excellent service from your premium staff and concierge. Located next to the Limestone Stage, look for the VIP/Platinum entry portal on the right side of the stage, next to the bar, and walk through VIP into the Platinum entry portal. Inside the Platinum Lounge you’ll find everything you need to make the most your Railbird weekend, including:
• Fully enclosed and air-conditioned space, beautifully decorated with a variety of seating
• Full-service bar with all-day beer, wine, seltzers, cocktails and non-alcoholic beverages
• Daily lunch, dinner and snacks
• Premium, air-conditioned bathrooms
• Complimentary lockers with mobile chargers
• Concierge service — Our staff are here to assist you with any festival questions, wristband issues, festival survival supplies or anything else that comes up.
ALL-INCLUSIVE DINING AND DRINKS
Have a drink on us at full-service bars, serving complimentary beer, wine, cocktails and non-alcoholic beverages.
No need to go hungry with delicious bites all day in the Platinum Lounge. We’ll have a selection of hand held favorites in the afternoon with an expanded range of hot and cold dishes in the evening hours, followed by late-night snacks to enjoy with the final sets of the festival. All food is served in the Café within the Platinum Lounge and will include options for those with dietary requirements.
Menus coming soon!
By far one of the most popular perks of Platinum is access to fantastic stage viewing! We have exclusive space just for you.
- Limestone Stage
Front-of-stage – a designated area near the front of the stage on the RIGHT if looking at stage. Access directly through the Platinum lounge.
- Elkhorn Stage
Front-of-stage – a designated area near the front of the stage on the RIGHT if looking at stage. Accessible via Platinum Shuttle Stop or from GA viewing.
- Burl Stage
Front-of-stage – a designated area near the front of the stage on the LEFT if looking at stage. Accessible via Platinum Shuttle Stop or from GA viewing.
*All viewing areas are limited capacity and available on a first-come, first-served basis. With the exception of ADA viewing, no chairs are allowed in viewing areas.
Golf Cart Transportation
Why walk when you can ride? Take advantage of your Platinum perk of shuttle transport between stages! Look for the "Platinum Shuttle Stop" signs. The Platinum shuttles will take you to and from the following locations:
- Limestone Stage - this shuttle stop includes access to the Platinum Lounge
- Elkhorn Stage
- Burl Stage
As if all of the above isn’t enough, we also have these fun additions for you:
• Access to VIP and GA+ — Enjoy unfettered access to all VIP and GA+ areas
• Merchandise gift — A special thank-you for our Platinum guests, available at the Platinum Concierge
• The Rickhouse feat. festival barrel selections and bourbon tastings for purchase.