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Railbird Help Center
Box Office Hours & Will Call Info
Can I bring a child to the festival? If so, how much are tickets?
What type of tickets are available at Railbird?
When will I receive my wristband(s)?
Can I buy tickets from Craigslist, Stubhub or other broker sites?
Lineup & Schedule
What is the schedule of performances?
Who is playing Railbird this year?
Allowed & Prohibited Items
What items are allowed & prohibited at Railbird?
What is the bag policy at Railbird?
Getting Here & Getting Home
Accessible Festival Parking & Shuttle Options
I have a VIP Ticket. Where is VIP Parking? How do I get there?
What are the hours of the shuttle?
Parking & Shuttle Options
Where is the Festival located?
Health, Security, & Safety
Covid-19 Health Policy & Railbird Entry Requirements
Preparing For Weather
What ADA and Accessibility accommodations are available at Railbird?
What time do the gates open?
Does Railbird have a mobile app?
What are the dates of the festival?
Does the festival have any merchandise? Clothing for sale?
Is there a map of the festival grounds at Keeneland?
I'm a band/artist. How can I play the festival?
How do I contact the festival?