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What ADA and Accessibility accommodations are available at Railbird?

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Getting There: ADA Parking & Entry 

Public Transportation

Accessible Shuttles are offered around Lexington via LexTran. Please visit the VistLex site for more details on scheduling rides. 

Parking

Parking is not available at The Red Mile during Railbird Festival. Downtown Lexington parking is available. You can visit parkwhiz.com and spothero.com to preview all of the downtown parking options.

Accessible Festival Entrances 

There are specially designated lanes at the Festival entrances for patrons in need of accommodations. Look for the signs with the international symbol of access above the accessible entrance lanes or ask a staff member to direct you to the lanes.

ADA Accessibility Center ("Access Center")

The Access Center is located inside the venue, next to the Guest Services Tent, and by the main Festival entrance gate. Please look for the Guest Services signage.

Our Access Center services include, but are not limited to:

  • Answers to questions specific to the Accessibility Program

  • Information relevant to our patrons in need of accommodations 

  • Requests for accessibility wristbands 

  • Power outlets for recharging powered mobility devices 

  • Programming information in large print and braille for reference 

  • Assisted Listening Devices (ALDs) 

  • ASL list of performances and registration

Accessible Viewing Areas 

All tickets to the Festival are general admission, purchasing a separate accessible ticket is not necessary.

Upon arrival, please visit the Access Center for information on the accessible viewing areas. Patrons in need of mobility accommodations or American Sign Language (“ASL”) patrons can request an accessibility wristband at the Access Center. This wristband is to show Festival staff that the patron plus one companion is eligible to enter the accessible viewing areas or the ASL areas. The accessibility wristband is non-transferable.

Viewing Area Wristband Policies

  • All Festival attendees must have an event ticket for admission into the Festival

  • ADA wristbands to access Accessible seated viewing platforms for those in need of mobility accommodations and ASL viewing areas are good for the whole weekend.

  • Do NOT remove your wristband for the entire duration of the event. If your ADA/ASL wristband is damaged or removed, it can be replaced at the Access Center.

  • One companion wristband will be issued for each accessible guest.

  • If an accessible guest wants to switch their companion, please bring the old companion wristband to the Access Center to be reissued.

  • Accessibility Program wristbands to access Accessible seated viewing platforms and ASL viewing areas are good for the whole weekend.

  • Only one companion will be admitted with each guest with an accessible viewing area wristband or ASL viewing area wristband.

  • The ASL viewing section (accessible by the ASL viewing wristband) is specifically designated for Deaf guests who use ASL (American Sign Language) and rely on visual interpretation of the performance. If you do not use ASL, the Festival offers assistive listening devices that may better suit your needs. Otherwise, please know that the Festival provides excellent sound coverage throughout the venue to enhance your experience. 

  • An accessible or ASL wristband does not guarantee a spot in the viewing areas

  • Please note that both viewing areas have a limited capacity and are available on a first-come, first-served basis. We cannot save or reserve seats or areas on the platform.

  • Once it’s determined that an accessible or ASL viewing area is filled to capacity (including adequate aisle space for entering and exiting the area), the area will not be available for additional entry. 

  • The ASL (American Sign Language) dedicated pit/viewing area at a given stage will only be open for artist’s performances that are scheduled to have an American Sign Language interpretation. 

  • Signage will be placed at the Festival identifying all viewing areas for patrons with mobility limitations and patrons who are Deaf. Accessible viewing areas are marked with the International Symbol of Access on the Festival Map. To see the designated accessible viewing locations, please visit the Access Center for a map of the festival grounds or visit the map on the Festival help center (or the map on the official Festival app)

Note: To access any ADA seating areas within the premium lounges (GA+, VIP,  Platinum, or Superfecta) the patron and their companion must have those designated ticket types.

Can I bring a companion to assist me?

A companion is welcome at Railbird Festival, but all festival attendees must purchase a festival ticket to enter. If you have any other questions or need anything else we will have staff available on-site at the Accessibility Center located by the main Festival entrance gate.

Wheelchair Accessibility & Other Powered Mobility Devices

The Festival is wheelchair accessible but is a large venue with great distances between activities and attractions. It is outdoors and across city streets and pathways. Some travel is over natural terrain and terrain designed for motor vehicles. If it should rain, there could be mud.

The Festival does not provide personal care, golf cart rides, or push service of any kind or wheelchairs for rent or loan. Wheelchairs, power wheelchairs, and three or four-wheeled scooters are allowed only for use by patrons in need of mobility accommodations. For safety reasons, requests to use other power-driven mobility devices will be reviewed on a case-by-case basis. Powered wheelchairs may also be charged at the Access Center. Patrons should bring all cords and accessories needed to charge their devices. Chargers must use a 110-volt, 20-amp circuit.

Accessible Restrooms

Accessible restrooms are available at each bank of portable toilets throughout the Festival venue. Additional Accessible restrooms may also be available at various stage ADA viewing platforms.

If so, access to the ADA-designated restroom(s) located at the ADA viewing platforms around site requires an ADA Wristband. All patrons who need to use the ADA restroom must obtain an official ADA Wristband prior to entry.

How to obtain an ADA Wristband:

  • Visit the Access Center (located at inside the festival entrance and next to guest services)
  • Wristbands are provided at no cost to patrons who self-identify a need for the accessible restroom.
  • Staff at the Access Center will issue the wristband upon request.

American Sign Language (ASL) Interpreted Performances & other accessible services

The Festival provides American Sign Language (ASL) interpreted music performances for certain performances. Please fill out the effective communication request form to request a specific performance be interpreted.   

We ask that you make a request no later than May 7, 2026 to allow adequate time to prepare. We will make every effort to accommodate, but cannot guarantee, requests not timely submitted. 

For effective communication (ASL), guided tours, assisted listening devices (ALD) requests, fill out this Request Form     

A schedule of interpreted performances will be posted closer to the event. 

Additional Notes about American Sign Language Interpreted Performances Viewing: 

  • All Festival attendees must have an event ticket for admission into the Festival

  • Upon arrival at the festival, if you are in need of American Sign Language accommodation, please stop by the Access Center to request an ASL wristband. 

  • Do NOT remove your wristband for the entire duration of the event. If your ADA/ASL wristband is damaged or removed, it can be replaced at the Access Center.

  • One companion wristband will be issued for each accessible guest.

  • If an accessible guest wants to switch their companion, please bring the old companion wristband to the Access Center to be reissued.

  • Accessibility Program wristbands to access Accessible seated viewing platforms and ASL viewing areas are good for the whole weekend.

  • Only one companion will be admitted with each guest with an accessible viewing area wristband or ASL viewing area wristband.

  • The ASL viewing section (accessible by the ASL viewing wristband) is specifically designated for Deaf guests who use ASL (American Sign Language) and rely on visual interpretation of the performance. If you do not use ASL, the Festival offers assistive listening devices that may better suit your needs. Otherwise, please know that the Festival provides excellent sound coverage throughout the venue to enhance your experience. 

  • An accessible or ASL wristband does not guarantee a spot in the viewing areas. 

  • Please note that both viewing areas have a limited capacity and are available on a first-come, first-served basis. We cannot save or reserve seats or areas on the platform.

  • Once it’s determined that an accessible or ASL viewing area is filled to capacity (including adequate aisle space for entering and exiting the area), the area will not be available for additional entry.

  • The ASL (American Sign Language) dedicated pit/viewing area at a given stage will only be open for artist’s performances that are scheduled to have an American Sign Language interpretation. 

  • Signage will be placed at the Festival identifying all viewing areas for patrons with mobility limitations and patrons who are Deaf. Accessible viewing areas are marked with the International Symbol of Access on the Festival Map. To see the designated accessible viewing locations, please visit the Access Center for a map of the festival grounds or visit the map on the Festival help center (or the map on the official Festival app)

Special Dietary Needs and Prescription Medicine

Outside food and drinks are not allowed inside the Festival, but if a patron has special medical dietary restrictions, items will be allowed. Email access@railbirdfest.com for more information. 

Patrons are allowed to bring their medically necessary materials and medications into the Festival, provided that all medicine has a prescription label with the patron’s name. Our personnel at the entry gates will verify the contents of any medically necessary materials. Out of concern for the festival staff who handle the trash, please dispose of your medical waste and syringes in the proper disposal, which is located at the medical tent. Please see the official Festival map for the location of the medical tent. Please do not dispose of these items in other trash bins at the Festival.

Service Animals

Pets are not allowed within the Festival grounds. However, miniature horses and dogs, which have been trained to provide assistance to an individual as an official service animal, are welcome. If accompanied by a service animal, you will be provided a Patron Notice of Responsibility for a Service Animal. Please enter through the accessible lane at the entrance.

How can I ask an accessibility/ADA question or make a request?

For any questions, please email: access@railbirdfest.com. For effective communication (ASL), guided tours, assisted listening devices (ALD) requests, fill out this Request Form . 

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