If you never received your wristbands, you can head to the box office once you arrive at the festival and we will be able to provide a replacement for you! Please bring your order number from Front Gate Tickets along with your government-issued ID.
Please note: we are only able to assist you if you purchased your wristband directly from our website, Front Gate Tickets or the Ticketmaster Verified Ticket Exchange.
Box Office Information:
The Railbird Box Office is located at The Round Barn: 1200 Red Mile Rd, Lexington, KY 40504
2023 Box Office Hours of Operations:
Friday, June 2nd: 12:00 pm – 7:00 pm
Saturday, June 3rd: 12:00 pm – 10:00 pm
Sunday, June 4th: 11:00 am – 9:30 pm