General

Lineup & Schedule

• Who is playing Railbird this year?
• What is the schedule of performances?

Allowed & Prohibited Items

• What items are allowed & prohibited at Railbird?
• What is the bag policy at Railbird?

Health, Security, & Safety

• Safety at Railbird
• 2023 Entry Policy
• Preparing For Weather

Tickets

• Where is the Box Office? And what are the hours?
• Activate my wristband
• Help - I never received my wristband
• I have lost, damaged or tightened my wristband. Can I get a replacement?
• When will tickets ship? How do I update my shipping address?
• Is there an official place to buy tickets if they are sold out or sell resale tickets if I can no longer attend?

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Getting Here & Getting Home

• What are the hours of the shuttle?
• Parking, Shuttle and Rideshare Options
• Where is the Festival located?
• Are there hotel packages available?

Accessibility

• How can I ask an Accessibility or ADA Question?
• Accessible festival entrances
• Can I bring a service animal?
• I have special dietary needs and/or have prescription medicine that I need. Can I bring this?
• Is ASL provided for musical performances?
• Where can I charge my power wheelchair?

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General Info

• Family Services
• What are the dates & hours of Railbird?
• Is there a current map of the festival grounds?
• Can I leave and re-enter on the same day?
• Do you have lockers available to rent?
• Where is the lost & found at the festival?

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Premium Areas - GA+, VIP, Platinum

• Platinum Parking Information
• Platinum Welcome Guide
• VIP Welcome Guide
• GA+ Welcome Guide
• Premium Map
• I have a VIP Ticket. Where is VIP Parking? How do I get there?

Contact Us

• How do I contact the festival?
• I'm a band/artist. How can I play the festival?
• Can I work the festival?