Lineup & Schedule
Allowed & Prohibited Items
Health, Security, & Safety
Tickets
- Are there any discounts or promo codes for the festival?
- Where is the Box Office? And what are the hours?
- Activate my wristband
- Help - I never received my wristband
- I have lost, damaged or tightened my wristband. Can I get a replacement?
- When will tickets ship? How do I update my shipping address?
Getting Here & Getting Home
Accessibility
- What ADA and Accessibility accommodations are available at Railbird?
- Getting There: ADA parking and Entry?
- Accessible festival entrances
- Where is the ADA Accessibility Center onsite?
- How do I gain access to the Accessible Viewing Areas?
- Where can I charge my power wheelchair?
General Info
- Family Services
- What are the dates & hours of Railbird?
- Is there a current map of the festival grounds?
- Can I leave and re-enter on the same day?
- Do you have lockers available to rent?
- Where is the lost & found at the festival?
Premium Areas - GA+, VIP, Platinum, Cabanas, Superfecta
- Cabana Food Menus
- GA+ Welcome Guide
- VIP Welcome Guide
- VIP Dining Menus
- Platinum Welcome Guide
- Platinum Food Menus